Pall-Ex Track and Trace

Look up a Pall-Ex consignment by order or consignment reference and return its standardised delivery status with the full scan history.

This action requires a Pall-Ex module connection.

Inputs

Name	Type	Required	Description
Order ID	String	Yes	Reference used to search Pall-Ex for the matching consignment. Matches the consignment number, customer reference, consignment or pallet barcode, or consignment ID.
Safe Mode	Optional Boolean	No	If `true`, errors are returned in the action outputs instead of stopping the flow. Defaults to `false`.

Name	Type	Description
Success	Boolean	Whether the Pall-Ex API calls completed successfully.
Tracking Found?	Boolean	Whether a matching consignment was found in Pall-Ex.
Status	String	Standardised status of the consignment. Possible values are `Ready for Shipment`, `In Transit`, `Ready for Pickup`, `Problem with Delivery`, `Returning to Sender`, and `Delivered`.
Last Event Date	String	Date/time of the most recent scan against the consignment.
Shipping Date	String	Date/time the consignment was collected.
Delivery Date	String	Date/time the consignment was delivered.
Last Event	Object	The most recent scan event for the consignment.
Tracking Events	List	Full scan history for the consignment across all of its pallets, most recent first.
Consignment	Object	Raw consignment object returned by Pall-Ex.
Error	String	Error details when Safe Mode is enabled and the action fails.

Add the Pall-Ex module connection required by this action.
Enter the Pall-Ex search reference in Order ID. This can be a consignment number, customer reference, consignment or pallet barcode, or consignment ID.
Optional: set Safe Mode to true if you want the action to return errors in the outputs instead of stopping the flow.
Run the action.
Check Success to confirm whether the Pall-Ex API calls completed.
Check Tracking Found? before using the tracking fields in later Flow steps.
Use Status, Last Event Date, Shipping Date, Delivery Date, Last Event, and Tracking Events in later Flow steps.
Check Error when Safe Mode is enabled and Success is false.

Use Status when you need the standardised DigitalGenius delivery status.
Use Tracking Events when you need the full scan history across all pallets.
Use Last Event when you only need the most recent scan event.
Use Consignment for troubleshooting or when you need fields from the raw Pall-Ex response.
Enable Safe Mode for flows that should continue when Pall-Ex returns an error.