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Help and Support

  • Where can I get help?
  • Using the Support Portal

AI

  • E-commerce Intents
    • Change Order Category
    • Return Questions Category
    • Order Status Category
    • Quality Issue Category
    • Update Account Category
    • Miscellaneous Category
    • In Store Category
    • Loyalty Program
    • Chat Category
    • Subscription Category
    • Business Inquiry Category
    • Online Category
  • Actions
    • Conversation Sentiment Detection
    • Conversation Summarization
    • Generative Prompt
    • Generic AI Agent
    • Warranty Master
    • AI Generated Image Detection
  • Testing
    • Conversation Simulations

CARRIER MODULES

  • DoorDash
    • DoorDash - Get Tracking Info
  • WIZMO
    • 🔑 WIZMO Track & Trace
  • Deposco
    • Deposco - Cancel Order Lines for a Sales Order
    • Deposco - Get Order
  • DX
    • DX Delivery Track & Trace
    • DX Express Track & Trace
  • Sending ES Track & Trace
  • UniUni Track & Trace
  • IFS Group Track & Trace
  • 🔑 J&J Fulfillment Track & Trace
  • InPost
    • 🔑 InPost PL Track & Trace
    • 🔑 InPost UK Track & Trace
  • IFS Group
  • Sending ES
  • Track Your Parcel
    • Trackyourparcel Track & Trace
  • 🔑 PostAG Track & Trace
  • 🔑 Yamato Track & Trace
  • 🔑 ShipBob Get Shipment by Shipment ID
  • ShipBob
    • 🔑 ShipBob Get Order by Reference ID
    • 🔑 ShipBob Cancel Order
  • Canpar Track & Trace
  • PostNord Track & Trace
  • Paazl Create Return Label
  • Quiver Track & Trace
  • USPS
  • Parcel Perform
  • UPS
    • UPS Cancel Collection
    • UPS Track & Trace
  • Yodel
  • ZigZag
  • ProCarrier
  • CDL
    • CDL Tracking
    • CDL Tracking (DG storage)
  • DHL
    • DHL Track & Trace
      • DHL Return Label
      • DHL America Tracking
      • DHL Track & Trace
      • DHL eCommerce Track and Trace
      • DHL Get ReceiverId by Country
    • DHL Parcel DE Return Label
  • Starlinks Track & Trace
  • Track and Trace
  • XPO Tracking
  • Royal Mail
    • Royal Mail Track and Trace
    • Royal Mail Track & Trace(DG Data)
    • Royal Mail Return Label via Sapient
    • Sapient Register Trackings
    • Sapient Track & Trace(DG Storage)
  • Shippypro Tracking
  • BigBlue Track & Trace
  • Pall-Ex
    • Pall-Ex Track and Trace

Genius Chat Widget

  • Widget Features
  • Technical Documentation
    • Mobile Platform Support
    • Creating and Updating Widgets
    • Integrating Genius Chat Widget
    • Configuration
      • CSAT (Customer Satisfaction Score)
      • Language
      • Callbacks
      • General Settings
      • Pre Chat Form
      • Styles
      • Theme
      • Widget Position & Dimensions
      • Session Storage Mechanism
      • Embedded Widgets
      • Proactive Buttons
      • URL To Locale Map
    • Methods
    • Browser support
    • Chat session timeout
    • URL Parameters
    • Authenticating Users
    • Generative AI Setup
    • Passing data to the widget
    • Returns Portal
      • Initialising a Return
      • Flow Configuration
      • Product Selection Step
      • Return Options Step
      • Important Information Step
      • Shipping Information Step
      • Return Details Step
      • Cancel Return Step
      • Return / Order Status
      • Drop Off Locations
      • Error Handling
      • Custom Flow Inputs
    • Message Types
      • Calendar
      • Form
      • Request User Details Component
      • List
      • Carousel
      • Order Tracker
      • Return Overdue
      • Video
    • Genius Chat Headless Chat SDK
    • Flow Inputs
    • Handover to a Helpdesk
    • Widget Analytics
    • Recipes
    • CSP Configuration
    • Campaigns
      • Campaign Examples
    • Programmatic Control of Genius Chat
  • Release Notes

Modules & Actions

  • Active Ants
    • Active Ants Search for Order by Order Number
  • Adyen
  • Adyen
    • DG Adyen Get Event
    • Adyen Send Payment for a Refund
  • AI / NLP
    • Predict Tech E-commerce Intent V1
    • Predict E-commerce Intent V2
    • Extract Regex Groups
    • Entity Extraction
    • Regex
    • Detect Sentiment
    • Preprocessing Clean Message
    • Language Detection
    • Predict E-commerce Intent
    • Keyword Detection For Multiple Targets V2
    • AI Intent using DG QA AI
    • AI Value using DG CI AI
    • Keyword Detection for multiple targets
    • Extract Address
    • Extract Address v2
    • Merge Text / Merge lists
    • Merge Clean Subject & Description
    • Convert Country
    • Predict Subscription E-commerce Intent V1
    • Detect Product Names In Text
    • Fuzzy Match List
    • Translate Text
    • DG Return Intent Hints E-commerce V2
    • Knowledge Base Synchronisation across CRMs
    • Generative Custom Sensitive Topic Detection
  • APIs
    • Create Basic Token
    • Flow Execution Integration Guide
    • HTTP Request
    • Generic DigitalGenius API call
    • Parse JSON
    • Batch Conversational Flow Executions
    • Create Basic Token
    • JSON Object Lookup
    • Extract JSON Field(s) Gracefully
    • JSON Remove Key
    • Object Get Keys and Values
  • Aptos
    • Aptos Get Order by Order Number
    • Aptos Set Order Status
    • Aptos Set Item Status
    • Aptos Set Item Status V2
    • Aptos Credit Order Simple
    • Aptos Get Orders by Email
  • Aurora
    • Aurora Get Customer By Email
    • Aurora Get Order By Customer ID
    • Aurora Get Order By Order Number
  • AWS
  • BigCommerce
    • BigCommerce Search for Order by Order Number
    • BigCommerce Search for Order by Email
    • BigCommerce Refund Shipping Fee
  • Brightpearl
    • Brightpearl Get Stock by Product ID
    • Brightpearl Get Order by Order ID
    • Brightpearl Product Search
  • Byrd
    • Byrd Search for Shipments by Email
    • Byrd Search for Shipment by Order#
  • Calculations
    • Numbers Operation
    • To Number
    • Numbers Operation V2
  • Centra
    • Centra Search For Order by Order Number
    • Centra Search For Order by Email
    • Centra Get Stock by Product EAN
    • Centra Search for Shipments by Order Number
    • Centra Get Stock by Variant SKU and Size SKU
    • Centra Get Stock Levels
  • Veeqo
    • Veeqo Search For Order
    • Veeqo Cancel Order by ID
  • Bleckmann
    • Bleckmann Get Order by Order Number
  • PostCo
    • PostCo Get Return by Order Number
  • Checks
    • Compare Terms
    • Check if Value is Present or Empty (null)
    • Greater Than ?
    • Check if Empty/Null and Replace
    • Identity Function
    • Identity Function for Strings
    • Identify Function Yes / No
    • Identify Function Time Unit
  • Citrus Lime
    • Citrus Lime Get Order by ID
  • CommerceCloud (Demandware)
    • CommerceCloud Find Orders by Email
    • CommerceCloud Find Order by Order Number
    • API Access
  • CommerceTools
    • CommerceTools Search for Order by Order Number
    • CommerceTools Search for Order by Email
  • CXone
    • CXOne Send Internal Note
    • CXOne Get Case Messages
    • CXOne Search For Cases By Email
    • CXOne Send Outbound Message
    • CXOne Update Case Queue
    • CXOne Get Case Data
    • CXOne Update Case Status
    • CXOne Add Tags
  • Date / Time
    • Check Time Past Since Some Date in Business Days
    • Get Next Business Day Date
    • Parse and Format Date
    • Calculate Estimated Shipping Date
    • Get Current DateTime
    • Get Time Attributes From Parsed Date
    • Working Hours Checker
    • Add Time to Date
    • Check Time Past Since Some Date
    • Convert Timestamp to Date
    • Convert Timestamp to Date v2
    • Compare dates
    • Dates Operation
    • Calculate Delivery SLA Status
    • Calculate Lost In Transit Status
    • Elapsed Time With Exclusions
    • Calculate Estimated Delivery Date
    • Subtract Days from Date
    • Format a date with language
    • ISO Format Date
    • Split Date
    • Time Past Between Two Dates
  • DigitalGenius
    • DG Get Ticket Analytics
    • DG Create Chat Transcript
    • DG Chat Send Reply
    • DG Find and Replace Action/Flow in a Flow
    • Get Carrier Storage Data
    • Upsert Carrier Storage Data
    • DG Carrier Storage Track & Trace
    • Batch Executions
    • Upload Media to Execution
  • Dixa
    • Send Internal Note
    • Claim Conversation
    • Send Message
    • Close Conversation
    • Transfer Conversation
    • Delete Tag from Conversation
    • Dixa Reopen Conversation
    • Dixa Check for Attachments & Inline Images in Conversation
    • Dixa Update Conversation Custom Attributes
    • Tag Conversation
    • Dixa Get EndUser Conversations
    • Dixa Update CSAT
    • Dixa Create Conversation Email
    • Dixa Get Agent Presence by Queue
    • Dixa Create Conversation Follow Up
    • Dixa Get/Check Tags
    • Dixa Get Conversation ID for Phone Number
    • Dixa Get Conversation and Customer for Voice Call
    • Dixa Import Conversation
  • eBay
    • eBay Get Case by Case ID
    • eBay Get Inquiry by Inquiry ID
    • eBay Get Order Data by Order ID
    • eBay Search Cases by Criteria
    • eBay Search Inquiries by Criteria
    • eBay Send Message via Inquiry
    • eBay Issue Refund via Inquiry
    • eBay Provide Shipping Info via Inquiry
  • Frate
    • Frate Add Email to AllowList
    • Frate Generate DeepLink
  • Freshchat
    • Freshchat Update Conversation Assignee Group
    • Freshchat Update Conversation Status
  • Freshdesk
    • Freshdesk Get Custom Ticket Field
    • Freshdesk Get Tickets by Requester ID with Filters
    • Freshdesk Get Ticket Fields
    • Freshdesk Get Ticket Comments
    • Freshdesk Unassign Agent from Ticket
    • Freshdesk Update Ticket Field
    • Freshdesk Create Intent Field
    • Freshdesk Create Ticket
    • Freshdesk Apply Note
    • Freshdesk Update Tags
    • [Deprecated] Freshdesk Update Ticket Status
    • Freshdesk Get Requester Details
    • Freshdesk Send Reply
    • Freshdesk Forward Ticket
    • Freshdesk Create Ticket Email
    • Zendesk Add Ticket Comment
    • Freshdesk Send Reply with Attachment
    • Freshdesk Change Ticket Responder
    • Freshdesk Get Incoming Ticket Comments
    • Freshdesk Merge Tickets
    • Freshdesk Update Ticket Multiple Fields
    • Freshdesk Apply Note with Attachments
  • Genesys
    • Genesys Get Conversation
    • Genesys Set Participant Data
    • Genesys Send Email Message
    • Genesys Assign Conversation
    • Genesys Update Queue
    • Genesys Apply Wrap Up
    • Genesys Disconnect Conversation
    • Genesys Get Conversation Full
  • Gladly
    • Gladly Get Conversation Data
    • Gladly Get Customer Conversations List
    • Gladly Get Customer Data
    • Gladly Apply Conversation Note
    • Gladly Reply to Message
    • Gladly Send Outgoing Email
    • Gladly Update Assignee
    • Gladly Update Conversation Status
    • Gladly Update Conversation Topics
    • Gladly Get Conversation Items with Attachments
    • Gladly Get Customer Tasks List
    • Gladly Get Liveboards
    • Gladly Get Task Data
    • Gladly Get/Create Conversation
    • Gladly Update Task
  • Global-e
    • Global-e Search For Order by Order ID
    • Global-e Track & Trace
  • Google Services
    • Get Google Drive File ID
    • Google Sheets Search
    • Google Append Data To Spreadsheet
    • Google Update Data In Spreadsheet
    • Google Sheets Search With Filtering
    • Google Spreadsheet To List
    • Google Sheets key value with row number
    • Google Sheets to Key:Value
    • Google Geocoding Services
    • Google Clear Data From Spreadsheet
    • Google Delete a Row from Spreadsheet
    • Upload File to Google Drive
    • Google Append Multiple Rows To Spreadsheet
    • Google Sheets Filtered Rows
  • Gorgias
    • Gorgias Send WhatsApp Reply
    • Gorgias Update Ticket Assignee
    • Gorgias Send Email Reply
    • Gorgias Update Ticket Status
    • Gorgias Update Tags
    • Gorgias Create Ticket
    • Gorgias SMS Create Ticket
    • Gorgias Create CSAT Survey
    • Gorgias Get Ticket Fields
    • Gorgias Get Ticket Status
    • Gorgias Get Ticket Channel
    • Gorgias Get Account Info
    • Gorgias Send Internal Note
    • Gorgias Get Ticket Messages
    • Gorgias List Customers
    • Gorgias Update Customer Note
    • Gorgias List Tickets
    • Gorgias Send SMS Reply
    • Gorgias Apply Macro
    • Gorgias Snooze Ticket
    • Gorgias Get Voice Calls
    • Gorgias Check if Agent Responded
    • Gorgias Advanced Action
    • Gorgias Check and Retrieve Attachments
    • Gorgias Get Ticket and Customer for Voice Call
    • Gorgias Create Ticket with Internal Note
    • Gorgias Search Tickets By Tags and Requester
    • Gorgias Send Facebook or Instagram Reply
    • Gorgias Get Essential Ticket Fields
    • Gorgias Get Ticket Assignee
    • Gorgias Get Ticket Tags
  • Huboo
    • Huboo Cancel Order
    • Huboo Create Order
  • InRetrn
    • InRetrn Search for Returns by Order Number
  • Klaviyo
    • Klaviyo Unsubscribe Customer
    • Klaviyo Fetch Profile By Email
    • Klaviyo Fetch "Latest Sent Email" Event
    • Klaviyo Fetch Campaign Content
  • Knowledge Retrieval with ChatGPT
  • Kustomer
    • Kustomer Get Conversation and Related Information
    • Kustomer Create Ticket
    • Kustomer check for attachments (COPY)
    • Kustomer Add/Delete Conversation Tags
    • Kustomer Get Tags by ID List
    • Kustomer Add Conversation Note
    • Kustomer Update Conversation Priority
    • Kustomer Update Conversation Status
    • Kustomer Update Conversation Assignee
    • Kustomer Update Conversation Custom Field
    • Kustomer Update Conversation Standard Field
    • Kustomer Update Customer Attribute
    • Kustomer Send Email Message
    • Kustomer Get Customer Data
    • Kustomer Get Customer Data by Email
    • Kustomer Get Snippets by Key
    • Kustomer Forward Conversation
    • Kustomer Send Message V2
    • Kustomer Send Message with Attachment
    • Kustomer Get Organisation ID
    • Kustomer Get Agent Availability by Queue ID
  • List Operations
    • Filter List
    • Operations with Two Fields From List Items
    • Sum/Multiply Items in List
    • Concatenate Multiple Items in List
    • Concatenate Items in List
    • List Includes
    • List Length
    • Slice List
    • Sort List
    • To List
  • Loop - Shopify
    • Loop Get Subscription from Shopify Customer
    • Loop Get Subscription Details
    • Loop Cancel Subscription
    • Loop Send Login Link
  • Loop Returns
    • Loop Returns Create Allowlist Entry
    • Loop Returns Get Return
    • Loop Returns Create Return
  • LoyaltyLion
    • LoyaltyLion Get Customer By Email
    • LoyaltyLion Award Points
  • Magento 1
    • Magento Find Orders
    • Magento Get Order by Order ID (SOAP v1)
    • Magento Get Orders by Email (SOAP v1)
    • Magento(SOAP v1) Search for Order by Email V2
    • Magento(SOAP v1) Search for Order by Increment ID V2
  • Magento 2
    • Magento2 Search for Orders by Email
    • Magento2 Search for Orders by Order #
    • Magento2 Search for Invoice by Order ID
  • Monta
    • Monta Search for Order by Order Number
  • Narvar
    • Narvar Get Order by Order Number
  • NetSuite
    • NetSuite Get Sales Order by Order Number
    • NetSuite Update Order Field
    • NetSuite SuiteQL Query
  • OIL
    • OIL Search For Order by Order Number
    • OIL Search For Order by Email
    • OIL Search For Shipment by Order Number
  • Omnium
    • Omnium Get Order
  • Oracle
    • Oracle Get Incident
    • Oracle Get Working Hours
    • Oracle Create Incident
    • Oracle Search and Create Contact
    • Oracle Get Incident Attachments
    • Oracle Update Custom Field
    • Oracle Retrieve Incident Text Description
    • Oracle Update Incident Disposition
    • Oracle ROQL
    • Oracle Create Message
    • Oracle Update Standard Field
    • Oracle Update Incident Status
  • Parcel Lab
    • Parcel Lab Search for Order by Order#
    • Parcel Lab Search for Order by Email
    • Parcel Lab Get Checkpoints by Order Number
  • ProstarParcel
    • 📦 ProStarParcel Shipping Label Upload
  • Recharge
    • Recharge Get Address
    • Recharge Get One-Time Orders
    • Recharge Delete One-Time Order
    • Recharge Update Address
    • Recharge Get Orders
    • Recharge Change Subscription Next Charge Date
    • Recharge Get Customer By Email
    • Recharge Update Subscription Quantity
    • Recharge Update Subscription Frequency
    • Recharge Apply Discount on Charge
    • Recharge Skip a Charge
    • Recharge Get Charges
    • Recharge Apply Discount on Address
    • Recharge Apply Subscription to Address
    • Recharge Cancel Subscription
    • Recharge Get Subscriptions By Email
  • Recurly
    • Recurly Update Address
    • Recurly Get Orders
    • Recurly Get Customer By Email
    • Recurly Get Subscriptions By Email
    • Recurly Cancel Subscription
    • Recurly Change Subscription Next Charge Date
  • ReturnGO
    • ReturnGO Search for Return
  • Reveni
    • Reveni Get Return by Order Number
    • Reveni Get Return Label
  • RevenueCat
    • RevenueCat Search for User Subscriptions
    • AWS S3 Bucket Upload File
  • Scayle
    • Scayle Get Order by ID
    • Scayle List Orders with Filters
    • Scayle List Customers with Filters
  • Shipstation
    • Shipstation Order Status
    • Shipstation Hold Order
    • Shipstation Update Order Status
    • ShipStation Return Label
    • ShipStation Update Gift Message
    • ShipStation Add Tag
  • Shopify
    • Shopify - Add A New Connection
    • Checks Tags on Shopify Order Lines
    • Shopify Find Orders
    • Shopify Check Order Refund
    • Shopify Search for Orders Basic Info by Email
    • Shopify Check Order Tags
    • Shopify Cancel Order
    • Shopify Add Tags To Order
    • Shopify Add Tags To Customer
    • Shopify Add or Replace Customer Note
    • Shopify Search for Order by Email
    • Shopify Full Refund With Any Token
    • Shopify Create Draft Order
    • Shopify Issue Gift Card
    • Shopify Send Draft Order Invoice
    • Shopify Refund Order with Note
    • Shopify Get Order Metafields
    • Shopify Get Customer By Id
    • Shopify Get Product By Id
    • Shopify Create Replacement Order
    • Shopify Create Replacement Order v3
    • Shopify Refund Order Line Items and Shipping Fee v2
    • Shopify Get Inventory Level by Location
    • Shopify Generate Discount Code
    • Shopify Order Utils
    • Shopify Get Order Inventory Level
    • Shopify Get Line Item Inventory Level
    • Shopify Replace Item
    • Shopify Update Order Shipping Address
    • Shopify Update Default Address to New Address
    • Shopify Get Inventory Levels by Variant ID
    • Shopify Check if Order Cancellable
    • Shopify Check Order Products Tags
    • Shopify Cancel and Refund Order v2
    • Shopify Get Inventory Item by Id
    • Shopify Get Products
    • Shopify Create Price Rule
    • Shopify Get Price Rule
    • Shopify Update Price Rule
    • Shopify Create Discount Code Fixed Amount GraphQL
    • Shopify Get Product Variant Details by SKU
    • Shopify Close Order
    • Shopify Get Product Images
    • Shopify Create Fulfillment
    • Shopify Add Order Note
    • Shopify Send User Activation Email
    • Shopify Get Product Image By Id
    • Shopify Create Customer With Address GraphQL
    • Shopify Get Customer By Email
    • Shopify Check Order Lines Tags V2
    • Shopify Check Order Tags (Order Input)
    • Shopify Complete Draft Order
    • Shopify Create Discount Code
    • Shopify Find Order by Order Name (oAuth)
    • Shopify Find Order by Order Number
    • Shopify Unsubscribe Customer from Email Marketing
    • Shopify Generate Gift Card
    • Shopify Get Order Cancellation
    • Shopify Has Customer Bought Item
    • Shopify Check Order Specific Tag
    • Shopify Retrieve Product Details
    • Shopify GraphQL
    • Shopify Get Returns
    • Shopify Customer Profiler
    • Shopify Refund/Generate Gift Card for Line Items (v3)
    • Shopify Refund Shipping Fee
    • Shopify Get User by User ID
    • Shopify Refund Order
    • Shopify Refund Order Item With Note
    • Shopify Refund Order Line Items and Shipping Fee
  • Yofi - NoFraud
    • Yofi Get Customer Data
  • Happy Returns
    • Happy Returns Get Returns
  • Corso
    • Corso List Shipping Claims
    • Corso List Orders
    • Corso Create Shipping Claim
  • Stay.ai
    • Stay.ai Get Subscriptions By Email
    • Stay.ai Cancel Subscription
    • Stay.ai Change Address
    • Stay.ai Generate Portal Link
    • Stay.ai Skip Subscription
    • Stay.ai Pause Subscription
    • Stay.ai Unpause Subscription
    • Stay.ai Reactivate Cancelled Subscription
    • Stay.ai Swap Product In Subscription
  • String / Text Manipulation
    • Slice Text
    • Levenshtein String Matching Percentile
    • Sanitize String
    • JSON Stringify
    • String Operation
    • Base64 Encode Text
    • URL Encode Text
    • Image URL to Base64
    • Image URL to Base64 with compression
    • Seperate JSON into List
    • Replace String Based On Boolean
    • Fernet Decryption
    • Replace Substring
    • Replace Substring V2
    • Replace a Value in a JSON Object
    • Regex Python RE Replacement
    • Regex Substition
  • Stripe
    • Stripe Search for User by Email
    • Stripe Search for User by Subscriptions
    • Stripe Refund Subscriptions
    • Stripe Cancel Subscriptions
  • Sugar CRM
    • Sugar Get Case Data
    • Sugar Update Case Field
    • Sugar Add Case Note
    • Sugar Get Contact Data
  • Sunshine Conversations
    • SunCo Chat Handover
    • SunCo Send Structured Chat Message (Buttons)
    • SunCo Send Chat Message
  • Swap Commerce
    • Swap Get Returns by Email
    • Swap Get Returns by Order Number
    • Swap Get Returns
    • Swap Get Returns by RMA
  • Webshipper
    • Webshipper Search for Order
    • Webshipper Get Shipment
  • Whiplash
    • Whiplash V2 Generate Access Token
    • Whiplash V2 Perform Action on Order
    • Whiplash V2 Search for Orders
    • Whiplash V2 Change Shipping Address
  • WooCommerce
    • WooCommerce Find Orders by Email
    • WooCommerce Find Order by Order Number
  • Zendesk
    • Zendesk has an Attachment
    • Zendesk get Ticket Subject
    • Zendesk get Ticket Requester & Submitter Emails
    • Zendesk API Search And Merge Tickets
    • Zendesk - Search And Merge Tickets
    • Extract Zendesk Custom Field
    • Zendesk—Create Side Conversation
    • Zendesk Merge Tickets
    • Zendesk Delayed Tickets Batch Action
    • Update Zendesk Tags
    • Zendesk Has Embedded Image
    • Zendesk Get User Fields
    • Zendesk Get Custom User Field
    • Zendesk Search Contact by Phone
    • Zendesk Get Group ID
    • Zendesk Get Form ID
    • Zendesk Get Custom Field
    • Zendesk Get Brand
    • Zendesk Update Ticket Due Date
    • Zendesk change Ticket Requester by Email
    • Zendesk Create Intent Ticket Field
    • Zendesk Create Intent Ticket Field
    • Update Zendesk DG Intent Ticket Field
    • Zendesk Update Field
    • Handover Zendesk Conversation Chat
    • Add Zendesk Conversation Chat Tags
    • Zendesk Get Ticket Fields
    • Zendesk Get Agent Availability
    • Zendesk Retrieve User and Assign
    • Zendesk Search
    • Zendesk Check Ticket Tags
    • Send Zendesk Chat Conversations Structured Message
    • Send Zendesk Chat Conversations Message
    • Zendesk Send Attachment
    • Zendesk Batch Attachments
    • Zendesk Apply Macro
    • Zendesk Update Standard Field
    • Zendesk Get Ticket Last Responder Email
    • Zendesk Check for Embedded Images in Comments
    • Zendesk Get WhatsApp Messages
    • Zendesk Update Form
    • Zendesk Update Field
    • Zendesk Get Agents in Group
    • Bulk Update Zendesk Fields
    • Zendesk Add Tags
    • Zendesk Change Ticket Requester
    • Zendesk Assign Ticket
    • Zendesk Make Comment Private
    • Zendesk Get Ticket Comments
    • Zendesk Get Ticket Conversation Log
    • Zendesk Create Ticket with Phone Number
    • Zendesk Check Business Hours
    • Zendesk Delete Ticket
    • Zendesk Search Tickets
    • Zendesk Get Form
    • Zendesk Reply to Side Conversation
    • Zendesk Chat Handover With Department
    • Zendesk Create Callback
    • Zendesk Get Group (Name and ID)
    • Zendesk Get Ticket Description
  • Zoho
    • Zoho Get Ticket Content
    • Zoho Update Custom Ticket Field
    • Zoho Create Ticket Comment
    • Zoho Send Email Reply
    • Zoho Retrieve Ticket Fields
    • Zoho Generate Access Token
    • Zoho Add a Resolution Note
    • Zoho Create Contact
    • Zoho Create Ticket
    • Zoho Get Contact By Email
    • Zoho Get User Email
    • Zoho Send Attachment
    • Zoho Update Ticket Assignee (Team and User)
    • Zoho Update Ticket Status
    • Zoho PDF Attachments
  • Odlo
    • Forward Email (SendGrid)
  • 📦 GFS
    • GFS Get Tracking
  • Extensiv
    • Extensiv Create Authentication Token
    • Extensiv Get Order By Field
  • Flexport
    • Flexport Get Order by External ID
  • Google API
  • Landmark Global
    • Landmark Global Track Order
  • Channel Advisor Search for Order by Order ID
  • Edesk Get Ticket
  • Kibana Alerting
  • New Store Get Order By Order ID
  • Orderhive Search For Orders
  • PVX Order Data by Order Number
  • Metapack Find Tracking
  • Microsoft Dynamics
    • Microsoft Dynamics Authentication
    • Microsoft Dynamics Search for Order by Email
    • Microsoft Dynamics Search for Order by Order Number
  • DG Chat
    • DG Chat Send Carousel
    • DG Chat Send Carousel v2
  • Utilities
    • Clean List or Object
    • Convert Date to Unix Timestamp
    • Count Characters
    • Count Distinct Values
    • Decode JWT
    • Delay Action
    • DG Copy Flow
    • Filter List by Multiple Values
    • Filter List using a Boolean Check
    • Filter Phone Number
    • Filter Urls
    • Generate Random Number
    • Get Next Step Number
    • Group Items in the List
    • Group List By
    • Identity Function for Boolean
    • Launch Flow for List Items
    • List Intersection
    • Map Flow on List Items
    • Merge Lists
    • Parse Person's Full Name and Format Casing
    • Regex Match
    • Filter List V2
    • Append Value to a List
    • Decode Base64
    • Get Last Bot and Customer Message
    • HTTP Request without Retry
    • Image Analytics
    • JWT Token Decode
    • Map Flow to List
    • Merge two Objects
    • Send Slack Message to Channel
    • Type Checker
    • Verify JWT Token with JWKs
  • Send Twilio Voice Message
  • Sprinklr
    • Sprinklr Get Case by Case Number
    • Sprinklr Publish Message
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Gorgias Connection

Extracts flow module connection

What it does

Outputs

NameTypeDescription
Module LoginObjectThe flow module login object

Updated 21 days ago


CommerceCloud Change Shipping Address
Happy Returns Get Returns
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    • What it does
    • Outputs