Gladly Get Customer Tasks List
Returns the list of tasks for a Gladly customer, looked up by customer ID or email address. Use it to see a customer's open tasks within a flow.
What it does
- Accepts a Gladly customer ID, or an email address which it resolves to a customer first.
- Returns the customer's list of tasks and the number of tasks.
Inputs
| Name | Type | Description |
|---|---|---|
| Customer Identifier | String | Gladly customer ID or customer email address |
| Gladly Domain | Credentials | Gladly Domain |
| Environment | Credentials | Gladly QA or PROD environment Possible values: qa, com. |
| Username | Credentials | Gladly Agent Username |
| API Key | Credentials | Gladly API Key |
Outputs
| Name | Type | Description |
|---|---|---|
| Success? | Boolean | Whether customer tasks were retrieved successfully |
| Tasks List | List | Tasks List |
| Number of Tasks | Number | Number of tasks |
Notes
- Needs Gladly credentials (domain, environment, username and API key).