Dixa Get/Check Tags

Fetches the tags on a Dixa conversation and checks whether it has any of the tags you are looking for. Use it to branch a flow based on how a conversation is tagged.

What it does

  • Retrieves all tags on the given Dixa conversation.
  • Checks the conversation tags against a comma separated list of tags to look for.
  • Returns whether at least one was found, the matching tags, and the full list of conversation tags.

Inputs

NameTypeDescription
Conversation IDStringThe Dixa conversation ID.
Dixa API TokenCredentialsAPI Token that you create in your Dixa account. Token type should be Dixa API and not Integrations API.
Lookup TagsOptional StringString with comma separated list of tags to look for

Outputs

NameTypeDescription
IncludesBooleanwhether the conversation tags include at least one of the lookup tag
Tags Listlistlist of matching tags found
Conversation Tags ListlistConversation tags list
SuccessBooleanwhether the action was run successfully

Notes

  • The Dixa API token must be of type "Dixa API", not the Integrations API token.
  • Lookup Tags is a comma separated list, for example: vip, urgent.