Sprinklr Publish Message
Publishes a reply message to a Sprinklr channel, for example on Instagram. Use it to send an automated response on social channels.
What it does
- Posts the message content to the specified Sprinklr channel.
- Can reply in-thread when an In Reply To Message ID is provided.
- Returns whether the message was published.
Notes
- Campaign ID is typically stored as a global variable in the flow.
Inputs
| Name | Type | Description |
|---|---|---|
| Account ID | String | Account ID from Sprinklr Data Object payload |
| Message Content | String | Content of the message to be published |
| Campaign ID | String | Campaign ID for the message. It is always the same. Should be stored in a Global Variable |
| In Reply To Message ID | String | Message ID to reply to |
| Channel Type | String | Type of the channel (e.g., INSTAGRAM) |
| Sender Channel ID | String | ID of the channel to publish the message ( found in payload under sender/channel_id ) |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Returns true if publishing worked |
| Published | Boolean | Returns true if the message was published |