Zoho Send Attachment
Sends an email reply on a Zoho Desk ticket with a file attachment. Use it to email the customer a document from a flow.
What it does
- Uploads the base64 file to Zoho Desk.
- Sends an email reply on the ticket with the attachment included.
- Returns whether the reply was sent.
Notes
- Ticket Number is the customer-facing ticket number, not the internal resource ID.
- The file is provided as base64 content.
Inputs
| Name | Type | Description |
|---|---|---|
| Ticket Number | String | Ticket Number |
| Organisation ID | String | Organisation ID |
| Access Token | String (sensitive) | Zoho access token |
| User Email | String | User or recipients email |
| Sender Email | String | sent from email |
| Message content | String | email message content |
| File in base64 | String | file in base64 |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Whether the message was successfully sent |