Sprinklr Update Custom Field
Updates a single custom field on a Sprinklr case. Use it to write a value into a case field during automation.
What it does
- Finds the case by case number.
- Sets the named custom field to the provided value.
- Returns success and a response message.
Notes
- Enable Safe Mode to return errors in the action outputs instead of stopping the flow.
Inputs
| Name | Type | Description |
|---|---|---|
| Case Number | String | Sprinklr Case Number Possible values: e, x, e, c, u, t, i, o, n, , e, x, t, e, r, n, a, l, , i, d. |
| Field Name | String | Custom field name to update |
| Field Value | String | Value to set on the custom field |
| Safe Mode | Optional Boolean | If set to True, errors are returned in the Action Outputs instead of stopping the Flow. Defaults to False. |
Outputs
| Name | Type | Description |
|---|---|---|
| Success? | Boolean | Success? |
| Message | String | Response message |