ReturnGO Get Return Label

Retrieves the return shipping label(s) and details for an existing RMA

This action looks up an existing RMA in ReturnGO and returns its return shipping label(s) along with the full RMA details. For example, you can use it to resend a label to a customer whose return is already in progress.

This action does not create or change any RMA. To create a new return, use ReturnGO Create RMA By Policy.

If the RMA doesn't exist, the action still finishes normally. RMA Found? is set to False and the flow continues.
If the RMA exists but no label has been generated yet, RMA Found? is True and Label Found? is False.
An RMA can have more than one shipment, and each shipment can have its own label. Label URL holds the first label. Label URLs holds all of them.

Inputs

In order to use the action in your flow you need to provide it with the following inputs:

Input	Type	Description
API Secret	String	Authentication key (sent as the `x-api-key` header).
Shop Name	String	This refers to the `x-shop-name` header in the API. The shop to operate on, e.g. `example.myshopify.com`. To find your shop URL, click on the "copy" icon next to your store name at the top of the ReturnGO dashboard.
RMA ID	String	The ID of the RMA to get the label for.
Safe Mode	Optional Boolean	If set to True, errors (auth failures, rate limits, server errors, timeouts) are returned in the Error output and the flow keeps running. If False, an error stops the flow. Defaults to False. An RMA that doesn't exist is not treated as an error, whatever this is set to.

Outputs

Output	Type	Description
Success?	Boolean	True if the API call was successful (including when the RMA doesn't exist); False if the call failed.
RMA Found?	Boolean	True if an RMA matching the RMA ID exists in ReturnGO; False if it doesn't.
Label Found?	Boolean	True if a return label already exists for this RMA.
Label URL	String	The URL of the first return label found, if any.
Label URLs	List	All return label URLs found across the RMA's shipments.
RMA Data	Object	Object containing the full RMA details. Populated whenever RMA Found? is True.
RMA Status	String	The current status of the RMA (e.g. Pending, Approved, Done, Rejected). Populated whenever RMA Found? is True, even if no label was found. Null if the RMA doesn't exist.
Error	String	The error message when the call fails and Safe Mode is enabled. Null on a successful call.

This action uses the following ReturnGO endpoint:

GET /rma/{rmaId}

https://static.returngo.ai/api-doc/returngo-api-swagger.html