Sprinklr Get Case by Case Number
Retrieves a Sprinklr case by its case number. Use it when you already know the case number and need the full case data.
What it does
- Looks up the case in Sprinklr using the case number.
- Returns the case object when a match is found.
- Returns separate flags for request success and whether a case was found.
Notes
- Requires a configured Sprinklr connection (dg_flow_module_login).
Inputs
| Name | Type | Description |
|---|---|---|
| Case Number | String | Case Number from Sprinklr Data Object payload |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Returns true if request worked |
| Case Found | Boolean | Returns true if order data was found |
| Case Data | Object | JSON Case Data |