Documentation

Dixa Update CSAT

This will update a Dixa conversation with a CSAT Value and a CSAT Comment


Inputs

NameTypeDescription
Conversation IDStringThis is the ID of the Dixa conversation that the CSAT will be added to
CSAT CommentStringString containing the CSAT Feedback
CSAT ValueIntThis is the CSAT Score, must be numeric
Dixa API TokenSensitive StringThis is the API token that was created as part of setup steps here. Most likely you saved it as a flow configuration.

Outputs

NameTypeDescription
SuccessBooleanWhether the CSAT was successfully added to the ticket.