Omnium Get Order

Fetches a specific order from Omnium and breaks out the most useful details, including customer information and shipment tracking. Use it in order tracking, returns and customer service flows for stores running on Omnium.

What it does

  • Retrieves the order that matches the given order ID from Omnium.
  • Surfaces customer details such as name, email and the order currency, status and dates.
  • Summarises shipments, including how many there are and whether the order is split across several.
  • Breaks out the first shipment's status, shipping method, tracking and return details for quick use.

Inputs

NameTypeDescription
Bearer TokenStringThe bearer token for Omnium
Order IDStringThe order to look up in Omnium

Outputs

NameTypeDescription
Tracking Found?BooleanWhether any tracking info was found for the tracking number provided
Order ObjectObjectThe object representing the order
Customer EmailStringEmail address of the customer
Customer NameStringName of the customer
CurrencyStringCurrency used in the order
StatusStringStatus of the package delivery
Created DateStringDate when the order was created
Modified DateStringDate when the order was last modified
Order TypeStringType of the order
Number of ShipmentsIntegerTotal number of shipments for the order
Multiple ShipmentsBooleanWhether the order has multiple shipments
First ShipmentObjectDetails of the first shipment
First Shipment StatusStringStatus of the first shipment
First Shipment Shipping MethodStringShipping method used for the first shipment
First Shipment In TransitBooleanWhether the first shipment is currently in transit
First Shipment Expected DeliveryStringExpected delivery date for the first shipment
First Shipment Tracking ReferenceStringTracking reference number for the first shipment
First Shipment Tracking URLStringURL to track the first shipment
First Shipment Return Tracking ReferenceStringTracking reference number for the return shipment of the first shipment
First Shipment Return Tracking LinkStringLink to track the return shipment of the first shipment
First Shipment Return Label LinkStringLink to the return label for the first shipment

Notes

  • The full order is available in Order Object; the individual outputs are convenience fields pulled from it.
  • The first-shipment outputs describe only the first shipment. Use Number of Shipments and Multiple Shipments to detect orders with more than one shipment.

API reference