Sprinklr Search Case by Sender Channel ID
Searches for Sprinklr cases by sender channel ID. Use it when you need to find the case tied to a social conversation.
What it does
- Queries Sprinklr cases matching the sender channel ID.
- Returns case data when a match is found.
- Page Size controls how many results are returned.
Notes
No special notes.
Inputs
| Name | Type | Description |
|---|---|---|
| Sender Channel ID | String | Sender Channel ID from Sprinklr Data Object payload |
| Page Size | Number | Number of results to return |
Outputs
| Name | Type | Description |
|---|---|---|
| Success | Boolean | Returns true if request worked |
| Case Found | Boolean | Returns true if case data was found |
| Case Data | Object | JSON Case Data |