[Gorgias] Apply Public Response [Snooze] is a flow that allows us to assign a public response to a ticket, apply specific tags and snooze the ticket for a number of days provided as flow input. The ticket will be automatically reopened at the end of snooze days.
How it works
- Apply public and open response
[Gorgias] Apply Public Response [Open]
- Snooze the ticket
- If the apply public response or snooze ticket fails then set Critical Error = true
Updated 3 months ago