Hermes Track & Trace (API Automation)

Retrieves delivery tracking for a parcel shipped with Hermes (Evri), using the tracking number. Use it to tell customers the current status of their Hermes shipment.

What it does

  • Looks up the parcel and returns the current status, status description and last event date.
  • Returns the full list of tracking events, the shipped date and a tracking URL.
  • Maps carrier events to standard delivery statuses (in transit, delivered, ready for pickup, returning to sender, etc.).

Inputs

NameTypeDescription
Tracking NumberStringTracking number

Outputs

NameTypeDescription
Tracking Found?BooleanWhether successfully retrieved any tracking information
StatusStringStatus of the package delivery Possible values: Label Created, More Information Needed, Ready for Shipment, In Transit, Returning to Sender, Ready for Pickup, Delivered, Problem with Delivery.
Status DescriptionStringStatus description
Tracking EventsListTracking events
Status TimestampStringLast event timestamp in ISO 8601 format (Old action compatible)
Shipped DateStringThe date when the parcel was picked up by the carrier (Old action compatible)
Tracking URLStringThe tracking URL (Old action compatible)
Tracking detailsStringResponse Body (Old action compatible)

Notes

  • Hermes is now branded Evri; this action tracks Evri parcels.