Headless SDK Apps
Headless SDK Apps are small, ready-made components that you can add to your website through the Headless Chat SDK configuration. Each app is enabled by adding a widget block to window.DG_SDK_CONFIG, and the SDK loads the right app for you, so there is nothing to install or keep up to date.
Apps render inside a shadow DOM, so your page styles won't break them and their styles won't leak into your page. They inherit your site's font and colours so they look at home on your page.
Available apps
Button
Displays a set of question buttons anywhere on your page, such as on a product page or in a sidebar. When a customer clicks a button, the Genius Chat Widget opens with the button's text sent as their first message. The buttons fit the width of the space you put them in.
Purchase AI
A widget solely for conversations powered by Purchase AI. Shoppers ask a question on the product page and get a reply in the same panel, with product recommendations in carousels. Suggested questions and a text box can both be displayed.
Help Me Choose
Adds a Help me choose tab to the right-hand edge of your product pages. When a customer clicks it, the Genius Chat Widget opens with a message asking for help with the product they're viewing, so Purchase AI can pick up the conversation. The tab shimmers when it appears so customers notice it.
Configure the Help Me Choose widget →
Track Order Form
Displays a form where customers enter their email address and order number, with a Track Order button. When they submit it, the widget looks up the order and shows its delivery progress as a series of steps. The form fields can be changed to match the details your flow uses to find orders.
Updated 4 days ago